Shipping Information

TOLL-FREE TELEPONE ORDERING

Dial 1-800-956-5695 (Contiguous 48 States Only). Hours: 7 a.m. to 5 p.m. Central Time, Monday through Friday, except for statutory holidays. When calling, please provide the Customer Number 1393814

TECHNICAL QUESTIONS

Direct all technical questions to the ALTRUM Division, AMSOIL INC., AMSOIL Bldg., Superior, Wisconsin 54880 or call (715) 392-7101.

SHIPPING AND HANDLING

Orders are subject to the following shipping and handling schedule.
Under 3 lbs. • $6.75 24 to 39.9 lbs. • 44¢ per lb.
3 to 6.9 lbs. • $7.50 40 to 59.9 lbs. • 36¢ per lb.
7 to 13.9 lbs. • $8.30 60 to 99.9 lbs. • 35¢ per lb.
14 to 23.9 lbs. • $9.35 100 lbs. and over • 32¢ per lb.
NOTE: Altrum products cannot be shipped to post office boxes.

PRODUCT DAMAGED DURING SHIPPING

If there is visible damage to your order upon delivery, refuse the order. It will be returned to AMSOIL INC. for inspection and a new order will be sent at no extra charge to you. If you discover hidden damage after accepting delivery of your order, call 1-800-956-5695 for damaged product instructions.

SALES TAX INFORMATION

Altrum has an established Sales Tax Rate for all states. Because Altrum is sometimes required to collect city, county and other taxes as well, the tax rate Altrum charges may be higher than just your sales tax. You can verify your sales tax rate with ordering personnel when ordering.
NOTE: Freight charges are subject to sales tax in Connecticut, Georgia, Nebraska, Nevada and Wisconsin.

RETURN POLICY

All unopened containers may be returned within 30 days of order, freight pre-paid, to Altrum for a full refund of the purchase price and sales tax (shipping and handling fees are non-refundable). Call 1-800-956-5695 for instructions prior to returning any product.

HAWAII

ALTRUM products are available through independent ALTRUM Dealers and selected retailers. To order in Hawaii, check your local Yellow Pages or call 1-800-777-8491 for the name of your nearest ALTRUM Dealer.

QUESTIONS

For questions on shipping, sales tax, damaged products, instructions, etc., call 1-800-956-5695, 7 a.m. to 5 p.m. Central Time, M - F, except for statutory holidays.

Prices subject to change without notice.